FREQUENTLY  ASKED QUESTIONS

Q: wHAT WILL THE RACE BE LIKE IN SEPTEMBER?

A: Racers can expect a serious race in a festive but SAFE environment. The Sturdy Dirty team will endeavor to create a safer, more sanitized environment, following CDC guidelines. We’ll be in touch with racers to provide more information leading up to the event, and what we’re pumped about is that the Sturdy Dirty Enduro (and enduro racing in general) is already an event that celebrates the individual racer. There’s a lot we can do to make things fun for all our racers, even while socially distancing.T

Q: can't make it to the race in september or just don't want to chance it?

A: Your registration will automatically be applied to the rescheduled event, but you are of course welcome to request a refund per the policy below.

 

Q: can't make it but want to donate ALL OR A PORTION OF your RACE REGISTRATION?

A: If you choose not to race or can’t make it, and you’re in a position to make a donation, please let info@sturdydirty.com know you’d like to donate all or a portion of your refund. This will support the Sturdy Dirty Enduro, other events we host (like trail building days), and our MTB community like Evergreen Mountain Bike Alliance. 

 

Q: What's the refund policy? 

A:      UP TO 30 DAYS prior to the event: FULL REFUND of race registration, less $10 refund fee. 

UP TO 14 DAYS prior to the event: IF there is an active wait list in effect: FULL REFUND of race registration, less $10 refund fee. IF no one is on the wait list: 50%. 

LESS THAN 14 DAYS from event: NO REFUNDS from Sturdy Dirty.

Transaction Fee is not refundable.

Racer Insurance Fee is not refundable.

To request a refund under this policy contact us

q: WHAT WILL HAPPEN IF THE RACE IS CANCELLED?

A: In the unfortunate event that we have to cancel the race due to COVID-19 and/or government restrictions, we will provide refunds regardless of the above mentioned refund timelines. 

Q: Racer insurance and covid-19

In light of the growing concern surrounding the coronavirus, Red Podium has temporarily suspended the Purchase Protection service. Any existing attendees who enrolled in Purchase Protection will still be covered and Red Podium will honor claims leading up to the Sturdy Dirty. Red Podium will resume Purchase Protection when the coronavirus pandemic stabilizes. 

Attendees who enrolled in Purchase Protection (aka "Racer Insurance") who become infected with the coronavirus (or any illness) may make a claim and will be refunded their event fees. 
 

Should the Sturdy Dirty need to be rescheduled due to coronavirus, attendees who enrolled in Purchase Protection will have their coverage transferred to the rescheduled event. 
 

Should the Sturdy Dirty need to be canceled due to coronavirus and registration fees are refunded, attendees can also receive a refund of their Purchase Protection fee. 

To submit a claim visit https://www.purchaseprotection.com/

 

Q: iS THERE A PRO PURSE THIS YEAR?

A: TBD!!

Q:I/My company wants to help sponsor the race.  How do I/we sign up?
A: Contact us at info@sturdydirty.com!  We love our sponsors!!

 

Q: I'm coming from out of town.  What are my lodging options?

A: Primitive camping ON SITE this year! Tents and Vans/Campers ONLY. Cost is TBD right now ($0-$25/night) and will be collected (or not) at the venue. Reserve your spot as part of registration.

Not into camping? Check the usual (airbnb, vrbo, hotels) in the North Bend, Snoqualmie or Issaquah areas. 

Q: Where can i find out more about raging river?
A: Check it out on TrailForks

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© 2020 by Sturdy Dirty Inc. & The Roam Collective LLC